Understanding the UK Debt Recovery Process: How We Work

Home » Blog » Litigation » Understanding the UK Debt Recovery Process: How We Work
by Katie Nastaly 
| 29 October 2025

Recovering unpaid debts can be a complex and time-sensitive process, whether you’re dealing with unpaid invoices from individuals, businesses, or international clients.

The First Step: Letter Before Action (LBA)

Every debt recovery process begins with a Letter Before Action (LBA). This formal notice is a requirement before legal proceedings can begin and gives the debtor an opportunity to settle the matter before court involvement.

  • Individuals are given 28 days to respond.
  • UK-based businesses are given 14 days to respond.
  • International debtors are given 21 days to respond.

This initial communication often results in prompt payment, especially when debtors understand that court action may follow.

No Response to LBA?

If the debtor fails to respond within the specified timeframe, we consult with the client to decide the next steps. Typically, this involves issuing a Claim in order to obtain a County Court Judgment (CCJ). A CCJ is a legally binding court order requiring the debtor to repay the money owed.

The decision to issue a claim is always down to the client — we provide advice based on experience, but the client remains in control throughout the process.

Enforcing a Judgment

Once a CCJ is obtained, and if the debt remains unpaid, the client is advised on various enforcement options. These may include instructing High Court Enforcement Officers, securing charging orders against property, or applying for third-party debt orders — each method is suited to different circumstances.

Interest on the Debt In addition to recovering the principal debt, you may also be entitled to claim interest. There are two main types:  
    1. Statutory Interest (Individuals and non-contractual claims): Under Section 69 of the County Courts Act 1984, you can typically claim interest at a rate of 8% per annum.
    2.  
    3. Commercial Interest: For business-to-business transactions, the Late Payment of Commercial Debts (Interest) Act 1998 allows for interest at 8% above the Bank of England base rate, plus fixed compensation and reasonable recovery costs.

Our Litigation services

Litigation Overview

Contractual Disputes

Debt Recovery & Money Claims

Shareholder Disputes

Insolvency

Landlord & Tenants

Statutory Declarations and Affidavits

Employment Law

Civil Litigation

Disclaimer: Legal Information, Not Legal Advice

The information provided on this blog is for general informational purposes only and is presented by Professional Litigation Company Limited. It should not be construed as legal advice or legal opinion on any specific facts or circumstances. The content is not intended to create, and receipt or viewing does not constitute, an advisor-client relationship between the reader and Professional Litigation Company Limited.

While we make every effort to ensure the accuracy and timeliness of the information presented, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the blog or the information, products, services, or related graphics contained on the blog for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Furthermore, the content provided may not reflect the most current legal developments and may be amended, repealed, or otherwise modified without notice. We recommend consulting with a qualified lawyer for advice on any specific legal issues or concerns you may have.

In no event will Professional Litigation Company Limited be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this blog.

Through this blog, you are able to link to other websites which are not under the control of Professional Litigation Company Limited. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the blog up and running smoothly. However, Professional Litigation Company Limited takes no responsibility for, and will not be liable for, the blog being temporarily unavailable due to technical issues beyond our control.

Thank you for understanding.

Professional Litigation Company Limited

Related articles

Phoenix Companies: Understanding and Avoiding Abuse

Phoenix Companies: Understanding and Avoiding Abuse

Phoenix companies are entities that emerge following the insolvency of a predecessor company, often with the same directors and a similar business model. While the practice is not inherently illegal, it can be misused to evade liabilities, leaving creditors unpaid and...

The Role of Alternative Dispute Resolution in Civil Debt Claims

The Role of Alternative Dispute Resolution in Civil Debt Claims

Alternative Dispute Resolution (ADR) plays an increasingly central role in the resolution of civil debt claims. As the civil courts in England and Wales face sustained pressure on judicial resources, parties are encouraged—and in some instances, expected—to resolve...

Understanding the Limitation of Claims

Understanding the Limitation of Claims

It is essential to understand the timelines for pursuing a claim. The Professional Litigation Company believes in empowering our clients with knowledge. The backdrop of the 2023 Autumn Statement What is the Limitation of Claims?The Limitation of Claims refers to the...