PLC IT Support Packages

Comprehensive range of IT support services to keep your business running smoothly and efficiently. Our certified engineers and technicians provide remote, onsite, and emergency support, as well as proactive monitoring and maintenance services to prevent issues before they occur.

Flexible and Custom IT Solutions for Your Business

We recognise that every business has unique IT needs. That’s why we offer three levels of IT support packages, each designed to cater to different requirements, from basic to comprehensive coverage. Enhance your IT experience with our valuable add-on solutions, including advanced cybersecurity, specialised software support, and enhanced data backup options.

Dedicated and Comprehensive Support for Smooth Operations

Our certified engineers and technicians provide top-tier remote, onsite, and emergency support. We’re committed to proactive monitoring and maintenance, ensuring your business operations run smoothly without disruptions. Our approach is proactive, focusing on avoiding IT issues before they arise.

Unwavering Commitment to Excellence and Customer Satisfaction

With PLC IT Services expect exceptional customer service and reliable, professional IT support. Our aim is to keep your business agile, secure, and ahead in the digital landscape. We provide fast, effective, and reliable solutions, ensuring we’re not just a provider but a trusted IT partner dedicated to your business’s success.

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Bronze IT Support

Our Bronze IT support services include:

09:00 – 17:00 Helpdesk
UK support team
Remote Monitoring and Management (RMM)
Windows and Apple Devices Supported
Email & Phone Support
Software Installations
365 and SharePoint Management

Silver IT Support

Our Silver IT support services include:

08:00 – 17:00 Helpdesk
UK support team
Advanced Remote Monitoring and Management (RMM)
Advanced Antivirus
Patch Management
Windows and Apple Devices Supported
Reporting
Client Dashboard
Proactive Monitoring
Email & Phone Support
Mobile Device Management (MDM)
Software Installations
Advanced 365, SharePoint, InTune, AntiSpam, ATP, Entra, Defender Management
IT Strategy and Planning

Gold IT Support

Our Gold IT support services include:

08:00 – 18:00 Helpdesk
UK support team
Advanced Remote Monitoring and Management (RMM)
Advanced Antivirus
Windows and Apple Devices Supported
Tailored Reporting
Client Dashboard
Proactive Monitoring
Email & Phone Support
Mobile Device Management (MDM)
Device Encryption
Software Installations
Advanced 365, SharePoint, InTune, AntiSpam, ATP, Entra, Defender Management
Microsoft Security Score Management
Best Practice Compliance Polices
Tailored IT Strategy and Planning
Fractional IT Director

Additional Services Available

365 Advanced backups with unlimited retention
Microsoft 365 Licencing
VoIP solutions and connectivity management
Connectivity
24/7 Support

Assistance in CE and ISO accreditation
Security audits
PEN Testing
Hardware procurementCompliance & best practice policies

Other IT Services

Disaster Recovery

Connectivity

IT Consultancy

MS 365

Google Workplace

VoIP

Cyber Security

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IT Services News

Cyber Alert: What the Jaguar Land Rover Attack Teaches Us About Supply-Chain Risk

Oct 29, 2025 | IT Services

In recent weeks, Jaguar Land Rover (JLR) fell victim to a crippling cyberattack that ultimately forced a near-total shutdown of its UK manufacturing operations. While the headlines focus on the dramatic impact to vehicle production, what this incident most starkly...

Understanding Cyber Threats That Could Impact Your Business

Aug 15, 2024 | IT Services

Cyber security is a fundamental necessity for SMEs in the UK, not a fun buzzword. With cyber threats and attacks becoming more sophisticated, understanding the risks and preparing to counter them is crucial. Do you know the common cyber threats that can jeopardise...

Understanding and Combating Insider Threats with Advanced Strategies

Aug 8, 2024 | IT Services

Recognising that insider threats represent a significant vulnerability within organisations is crucial for business owners. These threats can stem from individuals, employees, contractors, or business associates who have inside knowledge of the company's security...

Seamless Office Relocation

Jun 23, 2024 | IT Services

Our IT Support Services Ensure a Smooth Move! Moving offices can be daunting, especially when it comes to ensuring your IT infrastructure is seamlessly transitioned. At PLC IT Services, we specialise in providing comprehensive IT support to make your office relocation...

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Testimonials

I just wanted to touch base with you regarding Martin and our audit. It went a lot smoother than expected and I just wanted to give you this feedback for your own information as the owner of the company.

The 9001 passed with flying colours, Martin seemed to understand exactly what Malcolm was after and what was needed for a clean bill of health. I was a bit worried, but all my anxieties have basically disappeared so thank you for a great service.

SUPERB SERVICE FROM BEGINNING TO END!!!!
I have use PLC for several reasons, from Compliance to Debt Collection, and every single part of the process is seamless!!!
Service, advice, pricing, support, availability for queries – everything is 2nd to none and they definitely offer a great service!!!
I have been dealing with Peter Philpott for Compliance, superb!!! Nothing is too much trouble and no question is silly! He has the patience of a Saint; thorough, professional and really supportive in a minefield of questions I don’t understand.
I cannot recommend this Co enough, wish everyone was as professional and helpful!

Jenny Lowe

I don’t normally leave reviews but this time I have made an exception ,Working with Plc compliance for past four years has been an absolute pleasure. Pete and Martin have been an absolute godsend for us. Their dedication to ensuring legal compliance is unmatched, from navigating complex regulations to implementing effective compliance strategies, Plc Compliance has been instrumental in safeguarding our business and our operations. Worth every penny and highly recommend.

Mark G

Our other services

collections

Dealing with unpaid bills and invoices can be stressful and time-consuming but we are here to help. Our team works with you to offer advice, help you make an informed decision about pursuing the debt and help you get the money you are owed.

contracts

Contracts are vitally important for any business. Getting these wrong could have catastrophic consequences. Luckily for you our team of experts are on hand to assist.

litigation

Legal matters can be expensive and time consuming for any business. Our expert team are on hand to advise you without the need for legal jargon and headache. With years of experience dealing with both civil and commercial litigation you can be confident that your matter is in safe hands.

compliance

Compliance is a big part of running any business – it ensures that an organisation follows all relevant laws, regulations, business rules and ethical codes. To find out whether your business is legally compliant, contact our team now.