Why Growing Businesses Should Have Professional IT Support 

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by Nick Abbott 
| 14 May 2024

We believe that Technology is integral to every aspect of business, regardless of its size, and that small and medium size businesses can benefit immensely from leveraging the right IT infrastructure. However, businesses often underestimate the value of professional IT support, believing it is a luxury reserved for larger corporations. This couldn’t be further from the truth.  

Here’s why growing businesses should invest in our friendly and professional IT support service: 

  1. Supporting Data Security and Compliance

Protecting Sensitive Data 

Unfortunately, businesses that handle sensitive customer and financial information are attractive targets for cybercriminals. Our professional IT support ensures robust data security through encryption, firewalls, and antivirus protection, making businesses less attractive. 

Meeting Compliance Requirements 

We understand that different industries are subject to varying regulations. Our professional IT support can ensure businesses comply with these regulations, thereby avoiding fines and reputational damage. 

  1. Minimising Downtime

Proactive System Maintenance 

Our IT support service includes proactive system monitoring and maintenance, identifying and fixing potential issues before they escalate into costly downtime for your business. 

Disaster Recovery and Business Continuity Plans 

Downtime due to cyberattacks or natural disasters can be devastating for businesses of any size. Our IT support teams can set up disaster recovery, business continuity plans, and data backups to help businesses recover as quickly as possible. 


  1. Access to Expertise and Latest Technology

Skilled Professionals 

Smaller businesses often lack the resources to hire full-time IT specialists. Outsourcing IT support to PLC IT Services can allow businesses access to a team of experienced professionals without the high overhead costs. We are a  friendly and experienced team who believe communication is key. 

Cutting-edge Tools 

As a professional IT support provider, we can offer the latest technology solutions, ensuring that growing businesses remain competitive with access to advanced software, hardware, and cybersecurity tools. 


  1. Cost-Effective Solutions

Predictable Costs 

We offer our clients professional IT support services on a subscription or managed services model, allowing businesses to budget their IT expenses more predictably. We work closely with our clients to ensure they are only paying for the service they need. 

Reduced Staffing Costs 

Outsourcing IT support to PLC IT Services can reduce the need for an in-house IT team, minimising payroll expenses and training costs. However, sometimes you might need a specific skill or some additional resource to complement your in-house IT team; we can help you with that as well! 


  1. Focus on Core Business Functions

IT-Related Distractions 

IT issues can distract staff from their primary roles, especially when they are not technically proficient.  Our IT support team allows employees to focus on their core responsibilities while the experts handle the technical aspects. 

Strategic Planning 

When you no longer have to fight daily IT issues, businesses can start to focus on using IT and Technology to support their growth. We also offer an IT Consultancy Service to support Management teams in making the right decisions for their businesses. 


  1. Scalability and Flexibility

Adaptable Support 

Flexibility is key!  We know that as businesses grow, their IT needs change. That is why our IT support services can scale up or down based on changing business requirements, providing tailored solutions at every stage. 

Cloud Integration:  

The PLC IT Services team can help businesses adopt and integrate cloud-based solutions, offering greater flexibility and scalability. For example, you can consider the Microsoft 365 suite or Google Workspace. 


  1. Competitive Advantage


Enhanced Productivity 

We want our clients to be a productive as possible, a streamlined and effective IT system can minimise downtime and enhance productivity for staff, giving growing businesses a competitive edge.

Improved Customer Experience 

Having efficient IT systems can ensure smooth operations, which in turn improves customer service and satisfaction. We know that we want happy clients and enjoy working alongside them as they grow. 

What Next? 

At a time when technology is at the heart of business operations, we believe that professional IT support is no longer a luxury but a necessity for growing businesses. By investing in IT support with PLC IT Services, businesses can focus on growth and innovation and be secure in the knowledge that their IT infrastructure is in expert hands.  Get in touch to see how we can help you.

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